Bot Rep AI: Cookie Policy

Last modified: November 15, 2023

Bot Rep AI LLC Cookie Policy
Platform: BotRep.ai
Entity: Bot Rep AI LLC
Address: 401 E Jackson St, Suite 2340, Tampa, FL 33602, USA
Contact: hello@botrep.ai

Effective Date: 03/01/2026
Last Updated: 03/01/2026

This Cookie Policy explains how Bot Rep AI LLC (“Bot Rep AI,” “BotRep,” “we,” “us,” or “our”) uses cookies and similar technologies on our websites, web apps, dashboards, and online services that link to this Cookie Policy (collectively, the “Sites”).

This Cookie Policy should be read together with our Privacy Policy and Terms of Service.

1. What cookies and similar technologies are

Cookies are small text files placed on your device by your browser when you visit a website. Similar technologies include local storage, session storage, pixels, SDKs, tags, and device identifiers. For convenience, we refer to all of these as “cookies” in this Policy.

2. Why we use cookies

We use cookies for the following purposes:

Strictly necessary cookies
These are required for the operation of the Sites and cannot be switched off in systems where they are necessary to provide the service you requested. They may be used to:

maintain sessions;
remember login state;
preserve security settings;
detect abuse or fraud;
enable load balancing;
store privacy choices.

Functional cookies
These remember preferences such as language, accessibility settings, region, or interface settings.

Analytics and performance cookies
These help us understand how visitors use the Sites, which pages are visited, how features perform, and how we can improve reliability and usability.

Advertising and attribution cookies
Where used, these help measure campaigns, understand referrals, and show relevant marketing. They are only used where permitted by law and, where required, only after the required consent has been obtained.

Security cookies
These help detect fraud, abuse, suspicious activity, bot traffic, or unauthorized access attempts.

3. Legal basis

Where required by law:

strictly necessary cookies are used because they are necessary to provide the requested service or based on our legitimate interests in securing and operating the Sites;
functional, analytics, and advertising cookies are used only on the basis of consent where consent is required;
security and fraud-prevention cookies may be used based on legitimate interests or legal obligations where permitted.
4. Telephony and website cookies are different things

Website cookies do not read call audio, transcripts, or consent recordings. Telephony features operate separately from website cookies, although access to account areas that manage telephony features may depend on necessary login and security cookies.

5. Your choices

Where required by law, we will not place non-essential cookies unless and until you provide consent through our banner or preference center.

You may manage your choices in the following ways:

by using the cookie banner when you first visit the Sites;
by reopening the “Cookie Settings” or similar link available in the footer or account interface;
by using browser settings to block or delete cookies;
by enabling Global Privacy Control (“GPC”) signals where supported by your browser and required by law.

If you reject or disable certain cookies, some parts of the Sites may not function properly.

We do not treat mere continued use of the Sites as consent to non-essential cookies in jurisdictions where affirmative consent is required.

6. Global Privacy Control and similar signals

Where applicable law requires it, we recognize Global Privacy Control signals as a valid request to opt out of targeted advertising, sale, or sharing associated with non-essential cookies and similar tracking technologies.

7. Cookie categories we may use

The exact cookies and vendors may change over time, but the categories generally include:

authentication and session cookies;
security and anti-fraud cookies;
user preference cookies;
analytics cookies;
attribution and advertising cookies, if enabled;
load balancing and infrastructure cookies.

A current cookie list should be made available through the cookie banner, preference center, or a linked cookie table and should include, where feasible, the cookie name, provider, category, purpose, and duration.

8. Typical retention periods

Cookie duration varies by cookie type. Some cookies expire at the end of the browser session, while others remain for a longer period. Typical ranges are:

session cookies: until browser close;
preference cookies: up to 12 months;
analytics cookies: up to 25 months, unless shorter periods are used by the vendor or required by law;
advertising or attribution cookies: according to the applicable vendor configuration and your consent choices;
security cookies: for the period reasonably necessary for security and fraud prevention.

Actual durations may vary, and the preference center or current cookie table should control where there is any difference.

9. Third-party cookies

Some cookies may be placed by third-party providers that support analytics, authentication, embedded content, payment processing, support, or advertising. Those providers may process information according to their own privacy policies and contractual terms with us.

We do not authorize third parties to use website cookie data for purposes that are inconsistent with applicable law or our contractual restrictions.

10. De-identified analytics and internal use

We may use aggregated or de-identified analytics derived from cookies to maintain, secure, troubleshoot, and improve the Sites and develop new features. We do not use cookies to extract call audio, transcripts, or voiceprints, and we do not use cookie-collected data for unrelated third-party advertising beyond the specific advertising or attribution functions disclosed and consented to where required.

11. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or our practices. If we make material changes affecting your choices, we will update the Effective Date and Last Updated date and re-prompt for consent where required.

12. Contact

Bot Rep AI LLC
401 E Jackson St, Suite 2340
Tampa, FL 33602, USA
hello@botrep.ai